Returns & Exchanges

At Sewell Direct, we want you to be completely satisfied with your electronics purchase. If a product doesn't meet your needs, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Request an RMA

  Log into your account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, including all cables, manuals, and accessories that were included at the time of purchase.

• 3.
  Label the Package

  Clearly write your RMA number on the outside of the shipping box and attach the prepaid shipping label provided by our support team.

• 4.
  Ship and Track

  Drop off the package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.